Technology
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Apple and Samsung celebrate successful launches of their most iconic handsets and accessories
Apple and Samsung are both celebrating the successful launch of their most iconic handsets, along with an even wider range of carefully designed accessories. Marking the 10th anniversary of its flagship line in February 2019, Samsung...2019-12-20 1395 0 -
The ‘sloping toilet’
A toilet that has been designed to slope downwards slightly, making it awkward to sit on it for a long period, has been pooh-poohed on social media. The toilet has been designed with an upper surface...2019-12-19 1345 0 -
Bmoji Offers Users the Opportunity to be Themselves
People spend about 540 minutes per day on the internet to digital communication. There are 80 billion messages per day, and 560 billion messages per month sent globally. The daily emoji usage rate is 36%, even...2019-12-18 1329 0 -
Former Nasa Engineer Builds Glitter Bomb Trap to Trick Thieves
A former Nasa engineer has spent six months building a glitter bomb trap that tricks thieves after parcels were stolen from his doorstep. The device is hidden in an Apple Homepod box and contains four smartphones,...2019-12-17 1333 0 -
5 Questions to ask before Putting AI into Practice
Artificial Intelligence (AI) holds the key to transforming the customer experience (CX) Despite the power of Artificial Intelligence to transform the customer experience, many AI projects fail at the first hurdle. Henry Jinman at EBI.AI outlines the 5...2019-12-17 1340 0 -
Is Technology holding you back from Delivering Exceptional Customer Service? 5 Ways to Buck the Trend
It’s time to end technology frustration in the contact centre by embracing the proven capabilities of today’s Workforce Management (WFM) solutions Don’t let technology come between you and exceptional customer service. That’s the message from Rebecca...2019-12-16 1344 0 -
Latest New Features from Twitter
New Schedule Tweets Feature For those that are tired of scheduling tweets via third party scheduling tools, you are in luck. Twitter is testing out a new feature which the site is looking to roll out...2019-12-12 1842 0 -
ReachOut Announces Limited Period Festive Offer for All Customers
ReachOut Suite, the leading field service management solution from Fingent, has brought in a special promo offer for the festive season, giving all its customers flat 30% discount for purchasing user packs into their account. Valid...2019-12-11 1354 0 -
Improve Algorithms, Improve Accuracy
Today we live in a world of sensors, computer intelligence and high powered processing which assist humans with prediction, analysis and accurate measuring. Modern wearable technologies like smart bands, smartwatches, etc. are playing a vital role...2019-12-10 1628 0 -
Cybersecurity Age Gap Revealed as Over-30s adopt Better Behaviour than Younger Workers
According to a new report on behaviour and attitudes to cybersecurity among different age groups, employees over the age of 30 are more likely to adopt cybersecurity best practice than younger colleagues who have grown up around digital technology. The report – ‘Meeting the...2019-12-09 2412 0
